Travel in a comfortable, air-conditioned car to and from the airport and the city without having to worry about planning transportation routes
Eliminate the hassle of carrying luggage and changing transportation, and you can easily arrive in a private car
24-hour private car private charter car service, choose the appropriate car type according to the number of people, and go directly to the destination
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
-Car model information-
Vehicle type and maximum number of passengers:
- Sedan: 3 persons + 3 luggage
- MPV-4: 4 people + 4 luggage
Number of luggage: Each person can carry 1 piece of checked luggage (dimensions: the sum of length, width and height shall not exceed 135 cm) and 1 personal item that does not occupy space (such as laptop bag, small bag)
*If the above baggage regulations are not met, the driver reserves the right to refuse to carry the baggage, and the passenger must bear the cost of calling a car to carry the baggage.
*If you want a more comfortable riding space, it is recommended to order a model with "number of passengers > actual number of passengers"
*Baby strollers are considered checked baggage. Passengers who wish to bring a baby stroller must contact customer service in advance.
- Service introduction -
Pick up at the airport
- Service period: 24 hours
- Waiting time: The flight is subject to the arrival time of the flight. The driver will wait for free for 60 minutes in the pick-up hall after customs clearance (if you are stuck at customs due to personal reasons, please be sure to contact the driver in advance to discuss solutions)
Drop off
- Service period: 24 hours
- Meeting location: In the hotel lobby or outside the hotel (according to hotel regulations)
-Meeting time: The airport transfer will depart 4 hours in advance by default. If you need to customize the time, please write down the specific departure time in the remarks.
- Waiting time: The driver must wait no more than 15 minutes from the agreed time
*In the event of strikes, road maintenance, traffic jams or other force majeure factors, passengers may miss their flights. In this case, no refunds will be given, so please be informed before making a reservation.
To ensure that the information is correct and there are no temporary changes, driver information will be provided by letter and text message approximately 24 hours before departure.
If you do not receive the driver information on time, or if you fail to contact the driver successfully, please inquire through the Over The Planet system as soon as possible and we will assist you as soon as possible.
According to local traffic laws, children under the age of 8 must be equipped with child safety seats when riding in all types of vehicles.
If you have a need for an infant seat/child seat, please be sure to inform it in the order notes in advance and provide the age, height, and weight of the infant or child. We will assist in the arrangement. If not notified in advance 5 days before the date of use, we will not be able to provide it. this service. The infant seat/child seat service will be based on the actual inventory on the date of use and cannot be guaranteed to be available, so please note.
If you have a need for pet sharing, please be sure to inform us in advance in the remarks of the order, and we will assist in arranging it. If not informed in advance, we will not be able to provide this service, so please note.
Please be sure to confirm the quantity and size of your luggage before placing an order (please meet the required dimensions) and inform this in the order notes. If the actual number of luggage on the day of the itinerary exceeds the number notified in advance, the driver reserves the right to refuse passengers to board the bus. Please be sure to pay attention before making a reservation.
In the event of traffic congestion, the actual pick-up and drop-off time may be adjusted at any time, and the actual arrival time at the destination may be extended as a result. Please be aware of this before making a reservation.
If you want to bring golf bags, surfboards, photographic equipment and other luggage, please be sure to inform us in the notes of the order so that the local pick-up company can arrange it.
Passengers traveling with strollers must inform the quantity in the order notes and choose a 5-seater model. If the quantity is not informed in advance or the wrong plan is purchased, the driver reserves the right to refuse the ride, so please be sure to pay attention before placing a reservation.
All vehicle models do not include barrier-free facilities. Passengers with mobility difficulties are advised to note that we apologize for any inconvenience caused.
Please pay attention to the maximum number of passengers and luggage of the selected plan. If it exceeds the maximum number of passengers, you will need to book a second car.
Airport transfers can only stop at Strasbourg Airport (SXB) or Lyon city (single location), and do not provide services at other locations on the way, so please note before booking.