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Nairobi Serena Hotel

Nairobi

Kenya

Popular Amenities

Bath

WiFi

Free Parking

24-Hour Reception

Traveler Ratings

4.51074 reviews

Room

Sleep

Value

Service

Location

Cleanliness

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Nairobi Serena Hotel

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Nairobi Serena Hotel

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Rooms

Single Superior

44 sqm

Sleeps up to 1

1 Queen-size

Double Deluxe

26 sqm

Sleeps up to 5

1 Queen-size, 2 Single

Suite Executive

51 sqm

Sleeps up to 1

1 King-size

About Nairobi Serena Hotel

Beyond the bustle of Kenya's most cosmopolitan metropolis, experience a haven of elegance and calm nestled among lush gardens at the edge of Nairobi's Central Park. Our Nairobi hotel merges business and leisure, art and gastronomy and five-star style and service. Nairobi Serena Hotel is a celebration of sophistication and a rich fusion of design influences from Ethiopia, the Maghreb, West Africa and East Africa. The warmth of a friendly smile, a superlative eye for detail and gracious service at our Nairobi hotel envelop you from the moment you arrive. While the Nairobi skyline glitters just beyond your windows and the Central Business District is just a stroll away, you'll feel worlds removed from urban distractions in this peaceful setting. As an affiliated member of the Leading Hotels of the World, we provide distinctive opportunities for you to find your own inspiration as you explore the city in search of new experiences. The manner in which we welcome you, exceed your every expectation during your stay and remember you upon your return is the essence of Nairobi Serena Hotel.

Important Information

Policies

Check-in: After 12:00 PM

Check-out: 11:00 AM (Late check-out available)

Pets are not allowed

Smoking area available

Payment Methods

Accept all major debit and credit cards

Reviews & Ratings

4.51074 reviews

Room

Sleep

Value

Service

Location

Cleanliness

What do other 16 guests say about Nairobi Serena Hotel

LesleyYang

Jun 2022

Friends Getaway

Solid stay to start safari and adjust the jet lag

Good stay. First night of he safari trip. Lovely heated pool and nice spa facility. Service is great. It did not get five stars just due to the fact that the insects control can be done better. Facilities feel a bit worn but a lovely place to start the adventure nonetheless

Alicia V

May 2022

Business

Excellent Business Hotel

I was initially put off by the lack of renovation in the facilities of the hotel but the excellent service, the seamless hand off of the staff across the services, and their clear training and passion for guest service, plus the excellent food and comfortable bed and shower really won me over. T...

kenc

Apr 2022

Family

Excellent hotel

Absolutely excellent stay here. We stayed for three nights and found that the service and attention to detail was second to none. Great food in the upstairs restaurant, also in the ground floor restaurant. Excellent breakfasts. (They even had HP brown sauce!). What more is there to say? Highly re...

Frequently Asked Questions

What time can I check in at Nairobi Serena Hotel?

The hotel room at Nairobi Serena Hotel can be checked in after 12:00 PM (property's local time) on the day of arrival.

What time do I need to check out from the room at Nairobi Serena Hotel?

The hotel room at Nairobi Serena Hotel need to be checked out before 11:00 AM (property's local time) on the day of departure. If you need to check out later, please contact the property directly prior to your check out.